Friday, June 24, 2022 – Busy Work Around Camp, Useless Hours on Phone with Verizon

Hey Darlin’,
Body clocks getting adjusted, up at 6:30 again this morning, which was good because it turned out to be a very hot day. After chores and breakfast I spent time on the phone again with Verizon, their Indian chapter of customer support, because they didn’t call yesterday like they promised. I went through the whole story again, and again was promised that I would get a call back within four hours. So to kill time, I made some final touches to the post with some adjustments that needed to be done, then pulled out the blue paint and painted all the tops of the post where the water spigots are, a job I promised James I would do. That took me to nearly noon, so I killed some more time trying to find a vet where I can get the horses’ Coggins done, as they’re overdue. Another problem there! In the past, all of my certificates from the past have been in my account, now all of them are gone except for my EECVI which expired in March, while my Coggins, which expired in April, weren’t there. They tried to convince me it was always like that, that they purge files once they’re expired, but I know that’s not true because last time I looked I had documents from YEARS ago in there. Well, since I’m not traveling out of state this year, or at least this summer, I don’t need a Health Certificate, but I do need a Coggins so I can get that anywhere. Just didn’t really need to have yet another argument with someone! Finally, by 1:00, four and a half hours later, I again didn’t receive a call. So I called again, and spent another two hours on the phone with their Indian chapter, and in the end, they once again promised to call me within three hours, which, unfortunately, would once again put it past the time when they could overnight me a new phone. I did some more chores, and by 4:30 hadn’t heard anything, so I tried to call again and got another bunch of runarounds like you wouldn’t believe! It wouldn’t even connect me to a person for a long time! Then I finally got another woman to promise she’d call back in five minutes, never happened. Obviously, Verizon has hired a bunch of liars who specialize in hanging up on people. So I started to research getting a phone from elsewhere, and ended up just ordering another phone from Verizon, starting from scratch, since that seems to be the only way to get it in a reasonable amount of time, at least by Tuesday. I’ll sort out the return and cancellation of the other order later, but meanwhile I’m so peeved at being lied to over and over and over again, I wish there were some alternatives! Finally settled in for the evening, though it got a late start with all this phone nonsense. I just barely finished my rounds before we had a downpour, lots of thunder and lightening which scared poor Lola. We needed the rain, though! I had several new campers show up, one came with six dogs! There’s a limit of 2 per permit, I don’t know what these people were thinking. They said they came last year and had three, so I guess they got away with that, put SIX! And they look like pit pulls to boot! I don’t know what I’m supposed to do about it, I told them they’re only allowed two, but am I supposed to kick them out? I guess I’ll talk to them tomorrow, the rain was just starting by the time I got their permit in, figure something out. Took my shower early, so I’ll be ready for bed soon, so good night, babe! Love you!

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